Privacy Policy

Information We Collect

The information we collect depends on how you engage with ReplatedWi. We gather:

• Account and profile details such as your name, organization name, email address, phone number, and password when you create an account or join a partner program.
• Donation activity information including pickup/drop-off addresses, food categories, photos, scheduling preferences, and delivery instructions submitted through the Services.
• Transaction data related to financial donations or marketplace purchases processed via our payment partners (we do not store full payment card numbers).
• Device and usage data such as IP address, browser type, operating-system version, referring URLs, pages viewed, and app interactions collected via cookies, logs, and similar technologies.
• Location information when you enable location services in our mobile app to find nearby donation opportunities or coordinate pickups.
• Communications including messages, survey responses, support tickets, and feedback you send to our team.

How We Use Information

We process personal information to deliver and improve the Services, including to:

• create, manage, and secure user accounts and organizational profiles;
• match donors, volunteers, recipients, and community partners to coordinate food redistribution;
• process monetary donations, issue receipts, and maintain accurate financial records;
• send transactional messages, service updates, surveys, and educational resources;
• monitor platform performance, troubleshoot issues, and develop new features;
• protect against fraud, misuse, or safety threats and comply with applicable laws.

How We Share Information

We do not sell your personal information. We share information only as necessary to operate ReplatedWi:

• Service providers that support hosting, analytics, communications, logistics, identity verification, and payment processing under confidentiality obligations.
• Community partners (e.g., food pantries, shelters, volunteers) when information is needed to coordinate a donation or service request you initiate.
• Legal obligations when required by law, regulation, subpoena, or to protect the rights, safety, or property of ReplatedWi, our users, or the public.
• Business transfers in connection with a merger, financing, or acquisition, provided the receiving party agrees to honor this Privacy Policy.

Cookies and Similar Technologies

We use cookies, pixels, and similar tools to keep you signed in, remember preferences, measure campaign effectiveness, and understand usage trends. You can adjust cookie preferences through your browser or device settings, though disabling cookies may limit certain features.

Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it in accordance with our retention policies.

Your Choices and Rights

You may update account details, communication preferences, and notification settings within your profile. You can also request access, correction, or deletion of your personal information by contacting us at the email below. We will respond consistent with applicable privacy laws, which may provide additional rights depending on your jurisdiction.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we encourage you to use unique passwords and promptly notify us of any suspected unauthorized activity.

Children

ReplatedWi is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that a child has provided personal data, we will delete it and take appropriate steps to remove the account.

Changes to This Policy

We may update this Privacy Policy to reflect new features, legal requirements, or operational practices. We will post the updated policy with a revised "Last Updated" date and, when material changes occur, provide additional notice through the Services.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at privacy@replatedwi.orgor by mail at ReplatedWi, 123 Community Way, Milwaukee, WI 53202.

Last Updated: 2025.